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I have lost all respect for the Concrete Division of Midwest Manufacturing and all of the Managers.
Maybe this email will put in to perspective on why Menards has a bad reputation and why they can not get people to work for them.
So we went back to the store and asked the Manager on duty in that department ,what could be done to get this back in a timely Fashion since we have waited 4 weeks to get this one , he said he would call the vendor and get back to me , but it may be faster to credit this one that is wrong and place a new order and let them know that they made a mistake and he needs this vanity back in a couple weeks .
I never received the phone follow-up back from Robert as promised ,so I called back the following day to get news of what he figured out .
Today is 1/6/18 and I’ve yet to get my counter tops that’s been sitting in Holiday City Ohio waiting on a full truck to the Livonia MI store.
I ordered a Vanity top for my bath room on 9-30-17 when it came in the holes were drilled wrong.I receive a call from the general manger Kevin Harrison.He asked what he could do and I explained the issue again.The Menards corporate office is still located in Eau Claire, WI.Tagged as: Menards address, Menards complaint desk, Menards complaints, menards corporate address, Menards corporate office headquarters, Menards customer complaints, menards headquarters, Menards home office, menards main office, Menards office address, Menards office email, Menards office fax, Menards office phone, Menards office phone number Hi, Ordered counter tops on 12/16/17 with estimates of 12/30/17.